I don't write reviews often but I wanted to take the time to write one here because this is one of the best buying experience I had. I placed my order on a Sunday night, enter my VIN # just to make sure the parts fit and couple hours later, Mike replied to me that one part was a bit different. He asked me if I wanted to change my order for the right one. I said yes and minutes later my order was changed and I got a refund on my credit card for the difference. All that on a Sunday night!! Couldn't really wrap my head around that. The next Wednesday my parts arrived, all true genuine GM parts in original GM packaging, even GM hologram sticker on the most expensive part. All together that was fantastic service, real deal products, I'm a really happy customer.
Thanks a lot, especially to Mike for his great customer care!
Best customer care service. I had to return my part because the dealer gave me the wrong number. Thanks! By the way, if anyone is looking for better prices on GM genuine parts, after searching around and considering currency exchange, shipping fees and customs, GM Canada Parts comes first vs any other part dealer based out of US.
Wow! That was fast! 24hrs. Great job!
I called customer service to clarify parts needed, then ordered online on Saturday. Received parts on Tuesday via courier. Saved money over same parts from local dealership. Wow, fast and better prices! Will order more in future for 2009 Chevy!